Return Policy

Right of Withdrawal

Consumers are entitled to a right of withdrawal under the following conditions:


You have the right to withdraw within fourteen days without giving a reason this contract.

The cancellation period is a fortnight from the date on which you have taken, or a representative of your third party, other than the carrier, has taken the goods in possession.

To exercise your right, you have to write a clear return statement to:

Zum Hedelsberg 24
D-50999 Köln
You can use the the following return form, but this is not necessary.

Consequences of Withdrawal